Five paragraphs into their announcement, they mentioned in passing that hackers had obtained a copy of their entire customer vault data. And they concealed what they found out until December 22, literally the last minute before everyone left for the holiday break. “ We are working diligently to understand the scope of the incident and identify what specific information has been accessed.” In November LastPass said, oops!, some of the stolen info was leveraged by the bad guys to compromise other stuff. There were a lot of questions – the LastPass statement was noticeably vague about details – but users didn’t have to take action. That’s bad but it doesn’t necessarily mean the sky is falling. No customer data was taken but the company’s source code was stolen. This year’s incident started when LastPass announced that it had been hacked in August 2022. There is a lengthy encryption key in the Emergency Kit – an extra layer of security beyond what LastPass relies on. You may be locked out forever if you forget the master password and you don’t have this backup. If you forget your master password, you will be able to get back into the account if you have the Emergency Kit.
Write your master password in the blank and keep the Emergency Kit page with the other papers that you would store in a safe if you had a safe. If you choose 1Password, follow the instructions to print the Emergency Kit and store a copy of it in a safe place. Since I wrote that article, 1Password has improved its Chrome extension (ignore my comments about Chrome in the article), and does a much better job auto-filling password fields on iPhones and Android phones. Read this article before you get started with 1Password. It has advice about what to expect and how to get started. If you want guidance and you trust me, choose 1Password as the replacement for LastPass. If you were fully informed and kind of geeky, you might decide you want an app that does not sync to the cloud, or that runs on Linux, or that has some weird feature that’s meaningful to you. Many people have strong opinions about password managers, especially tech folks.
If you’ve been using LastPass features like sharing passwords among family members and storing files and PDFs, you may have to start over to set those up with the next app. We don’t deal well with changing familiar things. It might be better, it might be worse, but that’s not the point. You have a lot of muscle memory with LastPass the next app will be different. You’ll have to do a bunch of fiddly tech stuff to move your passwords to another app. Make no mistake: switching to a different password manager is a pain in the ass. If you are a LastPass user, switch to a different system. If you are NOT currently using LastPass but considering a password manager, don’t choose LastPass.
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